Fri 4 Sep 2026
On-demand, 1 CPD Hour

On-demand: featuring presentation and speaker Q&A

Supporting your confidence in conversations with young people

This practical one-hour webinar has been designed for healthcare professionals working with young people across paediatric, transition and community services. Strengthen your confidence in using the HEEADSSSSS framework to guide meaningful conversations, identify safeguarding and wellbeing concerns early, and support young people more effectively.

Through practical examples and real-world scenarios, this webinar will explore how to introduce sensitive topics naturally within consultations, build trust and psychological safety, and use the framework to better understand the wider factors influencing a young person's health and wellbeing.

HEEADSSSSS in Practice: A Framework for Conversations with Young People
On-demand 1 hour CPD Free

Key learning outcomes

Useful guidance for using the HEEADSSSSS framework 

Whether you are new to adolescent health assessments or looking to strengthen your existing consultation skills, this webinar will provide practical take-home messages that can be immediately applied within your clinical practice. Key learning points:

  • Understand the purpose and structure of the HEEADSSSSS framework
  • Explore how to introduce the framework naturally within routine consultations
  • Build confidence in discussing sensitive topics with young people
  • Learn practical communication techniques that help establish trust and rapport
  • Recognise potential risks relating to mental health, self-harm and suicide
  • Explore approaches to discussing sexual health, relationships and gender identity
  • Identify how to navigate conversations around substance use and risk-taking behaviours
  • Develop strategies to create psychologically safe environments for young people
  • Apply learning through practical case studies and examples

Practical, person-centred learning

Helping you have more effective conversations with young people

Presented by Neil Fletcher, Roald Dahl Clinical Nurse Specialist, and Jessica Semedo, Roald Dahl Transition Nurse Specialist, Barts Health NHS Trust, this interactive session will provide practical insights into using the HEEADSSSSS framework confidently and effectively. During this webinar, you will have the opportunity to:

  • Gain practical guidance on implementing the HEEADSSSSS framework in routine practice
  • Learn communication strategies that support engagement and trust
  • Explore common challenges encountered when discussing sensitive topics
  • Reflect on approaches to creating psychologically safe consultations
  • Learn from practical examples and case-based discussions
  • Gain advice from experienced clinicians working with young people
  • View the webinar on-demand in your own time
Introduction to the webinar
Neil Fletcher, Roald Dahl Clinical Nurse Specialist, Barts Health NHS Trust and Jessica Semedo, Roald Dahl Transition Nurse Specialist, Barts Health NHS Trust
HEEADSSSSS in practice: A framework for conversations with young people
  • Understanding the purpose and value of the HEEADSSSSS framework
  • Using the framework confidently within routine consultations
  • Building trust, rapport and psychological safety
  • Approaching sensitive topics effectively, including sexual health and relationships, gender identity, substance use and self-harm and suicide risk
  • Practical communication techniques that encourage meaningful conversations
  • Real-world examples and case studies
Questions and answers
Close of webinar

This 1 hour webinar has been designed for NHS professionals and services.

Meet your webinar faculty

Supporting healthcare professionals to have confident, meaningful conversations with young people

Having effective conversations with young people can significantly influence engagement, health outcomes and long-term wellbeing. This webinar provides an opportunity to learn from experienced clinicians who work directly with young people navigating complex healthcare journeys.


Job Title:
Roald Dahl Clinical Nurse Specialist
Organisation
Barts Health NHS Trust
Biography

Neil Fletcher is a Roald Dahl Clinical Nurse Specialist at Barts Health NHS Trust, where he works with children, young people and families across paediatric services. His role focuses on supporting young people to navigate the challenges associated with long-term health conditions and helping them develop the knowledge, confidence and skills needed to manage their health effectively.

Neil has extensive experience working with young people and is passionate about improving communication between healthcare professionals and adolescents. He has a particular interest in supporting clinicians to build confidence when discussing sensitive topics and creating environments where young people feel safe, respected and empowered to engage in their care.

Through clinical practice, education and service development, Neil works to improve young people's experiences of healthcare and support better engagement, self-management and health outcomes.


Job Title:
Roald Dahl Transition Nurse Specialist
Organisation
Barts Health NHS Trust
Biography

Jessica Semedo is a Roald Dahl Transition Nurse Specialist at Barts Health NHS Trust, supporting young people as they move from paediatric to adult healthcare services.

Jessica works closely with multidisciplinary teams, young people and families to improve transition experiences and promote independence, engagement and self-management. Her clinical interests include adolescent health, communication skills, transition pathways and supporting vulnerable young people through periods of change.

She is passionate about helping healthcare professionals develop practical skills that enable meaningful conversations with young people and improve the quality of care delivered during adolescence and early adulthood.

Supporting NHS professionals

SBK Healthcare has offers free webinars to the NHS as a heartfelt thank you for the compassion, commitment, and tireless effort of healthcare professionals across the UK.

These webinars can be viewed as videos free and on-demand, and include:

  • Building Psychological Resilience Skills for NHS Professionals
  • Psychological Resilience Skills II – Embedding your Techniques
  • Building Resilience for Redeployment during COVID 19
  • Compassionate Leadership Skills for NHS Frontline Staff
  • Engaging your Team to Stay Motivated during COVID 19
  • Handling and Responding to Difficult Conversations
  • How to Sleep Better during COVID-19 for NHS Frontline Staff
  • Managing Anxiety at Work for NHS Frontline Staff
  • Managing Burnout for Frontline NHS Staff during COVID-19
  • Managing Conflict on the NHS Frontline
  • Recognising and Reducing Stress for NHS Frontline Staff

View the full list of upcoming and on-demand webinars featured on the SBK Healthcare homepage.