On-demand: featuring presentation and speaker Q&A
Supporting your confidence in conversations with young people
This practical one-hour webinar has been designed for healthcare professionals working with young people across paediatric, transition and community services. Strengthen your confidence in using the HEEADSSSSS framework to guide meaningful conversations, identify safeguarding and wellbeing concerns early, and support young people more effectively.
Through practical examples and real-world scenarios, this webinar will explore how to introduce sensitive topics naturally within consultations, build trust and psychological safety, and use the framework to better understand the wider factors influencing a young person's health and wellbeing.
Key learning outcomes
Practical, person-centred learning
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Introduction to the webinar
Neil Fletcher, Roald Dahl Clinical Nurse Specialist, Barts Health NHS Trust and Jessica Semedo, Roald Dahl Transition Nurse Specialist, Barts Health NHS Trust
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HEEADSSSSS in practice: A framework for conversations with young people
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Questions and answers
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Close of webinar
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Meet your webinar faculty
Neil Fletcher is a Roald Dahl Clinical Nurse Specialist at Barts Health NHS Trust, where he works with children, young people and families across paediatric services. His role focuses on supporting young people to navigate the challenges associated with long-term health conditions and helping them develop the knowledge, confidence and skills needed to manage their health effectively.
Neil has extensive experience working with young people and is passionate about improving communication between healthcare professionals and adolescents. He has a particular interest in supporting clinicians to build confidence when discussing sensitive topics and creating environments where young people feel safe, respected and empowered to engage in their care.
Through clinical practice, education and service development, Neil works to improve young people's experiences of healthcare and support better engagement, self-management and health outcomes.

Jessica Semedo is a Roald Dahl Transition Nurse Specialist at Barts Health NHS Trust, supporting young people as they move from paediatric to adult healthcare services.
Jessica works closely with multidisciplinary teams, young people and families to improve transition experiences and promote independence, engagement and self-management. Her clinical interests include adolescent health, communication skills, transition pathways and supporting vulnerable young people through periods of change.
She is passionate about helping healthcare professionals develop practical skills that enable meaningful conversations with young people and improve the quality of care delivered during adolescence and early adulthood.
